Requirements:
Design proces
1.
Requirement
Understand requirements
Create user personas
Define use cases
2.
Research
Analyze competitors
Research latest UX trends
Follow guidance
3.
Sketch
Gateher ideas
Draw sketches & wireframes
4.
Design
Take best ideas from sketches
Crate prototypes
Define design guidelines
5.
Implementation
Understand requirements
Create user personas
Define use cases
User persona
Bio
Thomas is a professional skateboarder living in Barcelona. He lives alone and is still studying at university, but he has many projects and skate contests.
He spends most of his time with his friends. Although he is a bad cook, he loves food, especially when he can share it.
Goals
Time safer
Fresh food
Fair price
Frustration
Difficulty to find out what he want.
Long order process.
Long delivery
Motivation
Less expensive meals.
Fast delivery.
Healthy meal.
Personality
Brands
Sporty
Extrovert
Active lifestyle
Perfectionist
Fallen
Adidas
Samsung
Age: 28
Job: Pro skateboarder
Status: Single
Country: ES - Milan
Thomas
Estrada
LindaRauch
Bio
Personality
Brands
Food lover
Linda is a graphic designer living in Berlin. She lives with her friend Adele and is still studying at university. She has a part-time job at a café.
They spend most of their time together in their flat. Both are often tired from work and school, so they don’t want to cook every day.
Goals
She wants to get food quickly and try something new. She would also like to pay for the food in advance by card.
Frustration
Different price on
app vs reataurant.
Delivery can take
so long.
Food arive cold.
Motivation
Try something new.
Special offers.
Don't waste time for cooking and shopping.
Introvert
Like to try
new things
Age: 26
Job: Graphic designer
Status: Single
Country: DE - Berlin
Vegan
Chanel
Calvin Clain
Apple
User research
Interview
In the begining of study, I have an interview with several participants, who use online food delivery apps regularly.
Project Goals
To help people in various cities reach out to various restaurants of their choices.
To help restaurants reach out to a wider market.
To delivered orders to respective costumers who place orders using the app.
To improve the cashless economy system.
See various dishes prepared by various restaurants in various cities
Place orders
Track order
Electronic payments
“This food delivery app” is for everyone, (alergic is taken to account, same as vegetarians)
Aimed for those who want to try something new
Aimed for those who don't have much time to cook
Families and friends hanging out together
Jourey Map
After talking with people about their real experiences and expectations with delivery apps, I developed a user journey map to capture the crucial pain points and challenges users may encounter that cause frustration. I asked them why they use food delivery apps, and a common answer was:
Too busy that cannot leave the work
Don't want to order the food nearby
Don't want to cook
Don't have time for grocery
Too lazy to go out
Doing
Thinking
Feeling
Trigger
Browsing
Ordering
Waiting for delivery
After delivery
After work/ after class/ family gathering/ party too busy to cook/ invites friends over to dinner/holiday celebration
What should i order?
Should i try something new? What did i eat yesterday?
Do i have time to wait?
Feel so lazy. I just want something quick, excited to browse the option.
So hungry, exhausted.
Search the name of restaurant/ randomly browse the app looking for inspiration
Should i order from this restaurant?
Too many opinions to choose. Does this meal have vegetarian option?
Fell exited to choose/ Feel tired of choose/ Feel nervous about limited time
Choose items/ add costumized requirement/ paying/ checking reviews
Will these be enough for us?
Can i this costumize this order? Will food still be warm when it arrives?
Nervous about the uncertainty?
Exited for upcoming food.
Feel so hungry.
Feel anoyed about waiting time.
Checking the progress of order. Order something else from other restaurants/
Add some food or restaurant to favourite
Enjoy the meal/ leave review/ leave tips/
Will this be on time?
Will there be a traffic?
Can i cancel order? When i need info about order do i need to call restaurant or driver?
I like this meal/restaurant/
delivery.
I don't like this meal/restaurant/delivery.
Nervous about the uncertainty/
Excited for upcoming food/ Feel anoyed about waiting time.
Satisfied/ Unsatisfied/ Angry/ Happy
User flow
Go to Details
Go to Details
Go to Details
Go to Details
Still hungry?
Go to Details
Go to Details
Go to Details
Go to Details
Go to Details
Get hungry
Choose location
Home/
Search restaurant
Restaurant menu
Cart page
Payment
Driver tracking
Recive your order
Check out
page
Sign in/
Register page
Signed in
Verify
Yes
Discovery & Choose
Pay
No
Users is shown available restaurants and opinion to search with filters.
Users choose a restaurant and food fromits menu
Users can see choosen orders and proceed to checkout
Reviews all order details and apply discounts before payment
User can pay via credit & debit card or cash-on-delivery
Users can continue browsing another restaurants and meals
Low-fidelity wireframes
Style guide
High fidlity screens
Sign Up & Varify account
Splash screen
Verification screen
Completing profile
Main Page
Home screen
Extended home screen
Restaurant Detail
Map
Extended detail
Info screen
Place Order
Meal detail
Placed order
Restaurant detail/
meal in cart
Restaurant detail
Order Tracking & Review
Order
feedback
Tracking order
(Delivered)
Tracking order
(Prepared)
Tracking order
Confirmed
Thank you for your time
Look at other projects as well
Cyclers App
Bike navigation
2021 - 2023
Entel labs
Web / UI design
2021 (2 weeks)
Simulation web app
Case study
2021 (2 weeks)
Requirements:
Design proces
1.
Requirement
Understand requirements
Create user personas
Define use cases
2.
Research
Analyze competitors
Research latest UX trends
Follow guidance
3.
Sketch
Gateher ideas Draw sketches & wireframes
4.
Design
Take best ideas from sketches
Crate prototypes
Define design guidelines
5.
Implementation
Understand requirements
Create user personas
Define use cases
User persona
Bio
Thomas is a professional skateboarder living in Barcelona. He lives alone and is still studying at university, but he has many projects and skate contests.
He spends most of his time with his friends. Although he is a bad cook, he loves food, especially when he can share it.
Goals
Time safer
Fresh food
Fair price
Frustration
Difficulty to find out what he want.
Long order process.
Long delivery
Motivation
Less expensive meals.
Fast delivery.
Healthy meal.
Personality
Brands
Sporty
Extrovert
Active lifestyle
Perfectionist
Fallen
Adidas
Samsung
Age: 28
Job: Pro skateboarder
Status: Single
Country: ES - Milan
Thomas
Estrada
Linda is a graphic designer living in Berlin. She lives with her friend Adele and is still studying at university. She has a part-time job at a café.
They spend most of their time together in their flat. Both are often tired from work and school, so they don’t want to cook every day.
LindaRauch
Bio
Personality
Brands
Food lover
Goals
She wants to get food quickly and try something new. She would also like to pay for the food in advance by card.
Frustration
Different price on
app vs reataurant.
Delivery can take
so long.
Food arive cold.
Motivation
Try something new.
Special offers.
Don't waste time for cooking and shopping.
Introvert
Like to try
new things
Age: 26
Job: Graphic designer
Status: Single
Country: DE - Berlin
Vegan
Chanel
Calvin Clain
Apple
User research
Interview
In the begining of study, I have an interview with several participants, who use online food delivery apps regularly.
Project Goals
To help people in various cities reach out to various restaurants of their choices.
To help restaurants reach out to a wider market.
To delivered orders to respective costumers who place orders using the app.
To improve the cashless economy system.
See various dishes prepared by various restaurants in various cities
Place orders
Track order
Electronic payments
“This food delivery app” is for everyone, (alergic is taken to account, same as vegetarians)
Aimed for those who want to try something new
Aimed for those who dont have much time to cook
Families and friends hanging out together
Jourey Map
After talking with people about their real experiences and expectations with delivery apps, I developed a user journey map to capture the crucial pain points and challenges users may encounter that cause frustration. I asked them why they use food delivery apps, and a common answer was:
Too busy that cannot leave the work
Don't want to order the food nearby
Don't want to cook
Don't have time for grocery
Too lazy to go out
Trigger
Ordering
Waiting for delivery
After delivery
Doing
After work/ after class/ family gathering/ party too busy to cook/ invites friends over to dinner/holiday celebration
Choose items/ add costumized requirement/ paying/ checking reviews
Checking the progress of order. Order something else from other restaurants/
Add some food or restaurant to favourite
Enjoy the meal/ leave review/ leave tips/
Thinking
What should i order?
Should i try something new? What did i eat yesterday?
Do i have time to wait?
Will these be enough for us?
Can i add this costumized order? Will food still be warm whent it arrives?
Will this be on time?
Will there be a traffic?
Can i cancel order? When i need info about order do i need call restaurant or driver?
I like this meal/restaurant/delivery.
I don't like this meal/restaurant/delivery.
Feeling
Feel so lazy. I just want something quick, excited to browse the option.
So hungry, exhausted.
Nervous about the uncertainty?
Exited for upcoming food.
Feel so hungry.
Feel anoyed about waiting time.
Nervous about the uncertainty/
Excited for upcoming food/ Feel anoyed about waiting time.
Satisfied/ Unsatisfied/ Angry/ Happy
User flow
Go to Details
Go to Details
Go to Details
Go to Details
Still hungry?
Go to Details
Go to Details
Go to Details
Go to Details
Go to Details
Get hungry
Choose location
Home/
Search restaurant
Restaurant menu
Cart page
Payment
Driver tracking
Recive your order
Check out
page
Sign in/
Register page
Signed in
Verify
Yes
Discovery & Choose
Pay
No
Users is shown available restaurants and opinion to search with filters.
Users choose a restaurant and food fromits menu
Users can see choosen orders and proceed to checkout
Reviews all order details and apply discounts before payment
User can pay via credit & debit card or cash-on-delivery
Users can continue browsing another restaurants and meals
Low-fidelity wireframes
Style guide
High fidlity screens
Sign Up & Varify account
Splash screen
Verification screen
Completing profile
Main Page
Home screen
Extended home screen
Restaurant Detail
Map
Extended detail
Info screen
Place Order
Meal detail
Placed order
Restaurant detail
meal in cart
Restaurant detail
Order Tracking & review
Order
feedback
Tracking order
Delivered
Tracking order
Prepared
Tracking order
Confirmed
Thank you for your time
Look at other projects as well
Requirements:
Design proces
1.
Requirement
Understand requirements
Create user personas
Define use cases
2.
Research
Analyze competitors
Research latest UX trends
Follow guidance
3.
Sketch
Gateher ideas Draw sketches & wireframes
4.
Design
Take best ideas from sketches
Crate prototypes
Define design guidelines
5.
Implementation
Understand requirements
Create user personas
Define use cases
User persona
Bio
Bio
Bio
Thomas is a professional skateboarder living in Barcelona. He lives alone and is still studying at university, but he has many projects and skate contests.
He spends most of his time with his friends. Although he is a bad cook, he loves food, especially when he can share it.
Goals
Goals
Goals
Time safer
Fresh food
Fair price
Frustration
Frustration
Frustration
Difficulty to find out what he want.
Long order process.
Long delivery
Motivation
Motivation
Motivation
Less expensive meals.
Fast delivery.
Healthy meal.
Personality
Personality
Personality
Brands
Brands
Brands
Sporty
Extrovert
Active lifestyle
Perfectionist
Fallen
Adidas
Samsung
Age: 28
Job: Pro skateboarder
Status: Single
Country: ES - Milan
Thomas
Estrada
Thomas
Estrada
Thomas
Estrada
LindaRauch
LindaRauch
LindaRauch
Bio
Bio
Bio
Personality
Personality
Personality
Brands
Brands
Brands
Food lover
Linda is a graphic designer living in Berlin. She lives with her friend Adele and is still studying at university. She has a part-time job at a café.
They spend most of their time together in their flat. Both are often tired from work and school, so they don’t want to cook every day.
Goals
Goals
She wants to get food quickly and try something new. She would also like to pay for the food in advance by card.
She wants to get food quickly and try something new. She would also like to pay for the food in advance by card.
She wants to get food quickly and try something new. She would also like to pay for the food in advance by card.
Frustration
Frustration
Frustration
Different price on
app vs reataurant.
Delivery can take
so long.
Food arive cold.
Motivation
Motivation
Motivation
Try something new.
Special offers.
Don't waste time for cooking and shopping.
Introvert
Like to try
new things
Age: 26
Job: Graphic designer
Status: Single
Country: DE - Berlin
Vegan
Chanel
Calvin Clain
Apple
User research
Interview
In the begining of study, I have an interview with several participants, who use online food delivery apps regularly.
Project Goals
To help people in various cities reach out to various restaurants of their choices.
To help restaurants reach out to a wider market.
To delivered orders to respective costumers who place orders using the app.
To improve the cashless economy system.
See various dishes prepared by various restaurants in various cities
Place orders
Track order
Electronic payments
This food delivery app” is for everyone, (alergic is taken to account, same as vegetarians)
Aimed for those who want to try something new
Aimed for those who don't have much time to cook
Families and friends hanging out together
Jourey Map
After talking with people about their real experiences and expectations with delivery apps, I developed a user journey map to capture the crucial pain points and challenges users may encounter that cause frustration. I asked them why they use food delivery apps, and a common answer was:
Too busy that cannot leave the work
Don't want to order the food nearby
Don't want to cook
Don't have time for grocery
Too lazy to go out
Trigger
Ordering
Waiting for delivery
Doing
After work/ after class/ family gathering/ party too busy to cook/ invites friends over to dinner/holiday celebration
Choose items/ add costumized requirement/ paying/ checking reviews
Enjoy the meal/ leave review/ leave tips/
Thinking
What should i order?
Should i try something new? What did i eat yesterday?
Do i have time to wait?
Will these be enough for us?
Can i add this costumized order? Will food still be warm whent it arrives?
Will this be on time?
Will there be a traffic?
Can i cancel order? When i need info about order do i need call restaurant or driver?
Feeling
Feel so lazy. I just want something quick, excited to browse the option.
So hungry, exhausted.
Nervous about the uncertainty?
Exited for upcoming food.
Feel so hungry.
Feel anoyed about waiting time.
Nervous about the uncertainty/
Excited for upcoming food/ Feel anoyed about waiting time.
User flow
Go to Details
Go to Details
Go to Details
Go to Details
Still hungry?
Still hungry?
Go to Details
Go to Details
Go to Details
Go to Details
Go to Details
Get hungry
Get hungry
Choose location
Choose location
Home/
Search restaurant
Home/
Search restaurant
Restaurant menu
Restaurant menu
Cart page
Cart page
Payment
Payment
Driver tracking
Driver tracking
Recive your order
Recive your order
Check out
page
Check out
page
Sign in/
Register page
Sign in/
Register page
Signed in
Signed in
Verify
Yes
Discovery & Choose
Pay
No
Users is shown available restaurants and opinion to search with filters.
Users choose a restaurant and food fromits menu
Users can see choosen orders and proceed to checkout
Reviews all order details and apply discounts before payment
User can pay via credit & debit card or cash-on-delivery
Users can continue browsing another restaurants and meals
Low-fidelity wireframes
Style guide
High fidlity screens
Sign Up & Varify account
Main Page
Restaurant Detail
Place Order
Order Tracking & review
Thank you for your time
Look at other projects as well
I hope you enjoy your journey through my portfolio.
Let’s discuss your project!
Let’s talk
Back
I hope you enjoy your journey through my portfolio.
Let’s discuss your project!
I hope you enjoy your journey through my portfolio.
Let’s discuss your project!
Food delivery app
Case study
Great choice for quick food delivery from restaurants, cafes, and fast food chains near you.
BEST TASTE
Food delivery app
2021
(2 week)
Duration
Role
Ux/UI
Tools
Figma
PS
UX design
Ui design
Wireframe
User research
User flow
Topics
IT/CRM
Industries
What was my role as a UX/UI designer in the Cyclers bike navigation application? As a UX/UI designer at the IT startup UMOTIONAL s.r.o., specifically on their biggest project, the Cyclers app, I faced numerous challenges. Here are some examples of the top challenges I encountered, along with a brief overview of my design process, highlighting the most interesting ones with a few explanatory words for each.
Overview
Best Taste is an online food ordering system that sets up a food menu online, allowing customers to easily place the orders they want. They can also easily track their orders. The management maintains a customer database and improves the food delivery service. This system also provides a feedback feature where users can rate the food items. Additionally, the proposed system can recommend restaurants and food based on user ratings, and the restaurant staff will be informed of areas for improvement, including quality. Payments can be made online, by cash, or through a pay-on-delivery system.
The project will cover three fundamental steps of the core experience
Discovery
To help people in various cities connect with restaurants of their choice.
Order
To help restaurants reach a wider market.
Delivery
To deliver orders to the respective customers who place them using the app.
Food delivery app
Case study (2021)
IT/CRM
Industries
Overview
Best Taste is an online food ordering system that sets up a food menu online, allowing customers to easily place the orders they want. They can also easily track their orders. The management maintains a customer database and improves the food delivery service. This system also provides a feedback feature where users can rate the food items. Additionally, the proposed system can recommend restaurants and food based on user ratings, and the restaurant staff will be informed of areas for improvement, including quality. Payments can be made online, by cash, or through a pay-on-delivery system.
The project will cover three fundamental steps of the core experience
Discovery
To help people in various cities connect with restaurants of their choice.
Order
To help restaurants reach a wider market.
Delivery
To deliver orders to the respective customers who place them using the app.
Food delivery app
Case study
2021
(2 week)
Duration
Role
Ux/UI
Tools
Figma
PS
UX design
UI design
Wireframe
User research
User flow
Topics
IT/CRM
Industries
Overview
Best Taste is an online food ordering system that sets up a food menu online, allowing customers to easily place the orders they want. They can also easily track their orders. The management maintains a customer database and improves the food delivery service. This system also provides a feedback feature where users can rate the food items. Additionally, the proposed system can recommend restaurants and food based on user ratings, and the restaurant staff will be informed of areas for improvement, including quality. Payments can be made online, by cash, or through a pay-on-delivery system.
The project will cover three fundamental steps of the core experience
Discovery
To help people in various cities connect with restaurants of their choice.
Order
To help restaurants reach a wider market.
Delivery
To deliver orders to the respective customers who place them using the app.
Food delivery app
Case study (2021)
IT/CRM
Industries
Overview
Best Taste is an online food ordering system that sets up a food menu online, allowing customers to easily place the orders they want. They can also easily track their orders. The management maintains a customer database and improves the food delivery service. This system also provides a feedback feature where users can rate the food items. Additionally, the proposed system can recommend restaurants and food based on user ratings, and the restaurant staff will be informed of areas for improvement, including quality. Payments can be made online, by cash, or through a pay-on-delivery system.
The project will cover three fundamental steps of the core experience
Discovery
To help people in various cities connect with restaurants of their choice.
Order
To help restaurants reach a wider market.
Delivery
To deliver orders to the respective customers who place them using the app.